San Diego Padres Single Game Ticket Refund Policy
The San Diego Padres are committed to providing the best possible experience for our fans. Below is our policy for refunds and exchanges of single-game tickets:
1. General Policy
•All sales of single-game tickets are final, and tickets are non-refundable.
•Exchanges or credits may be offered in specific situations, as outlined below.
2. Event Cancellations
Q: What happens if a game is canceled?
A: If a game is canceled and not rescheduled, single-game ticket holders will have the following options:
•Automatic Refund: Tickets purchased directly from the Padres (e.g., through Padres.com or the box office) will be refunded automatically to the original payment method. Processing times may vary.
•Third-Party Purchases: If tickets were purchased through a third-party reseller (e.g., StubHub), you must contact the reseller directly for refund information.
3. Postponements and Rescheduled Games
Q: What if a game is postponed?
A: If a game is postponed, tickets will remain valid for the rescheduled date. No refunds will be issued for postponed games. If you are unable to attend the rescheduled game, contact the Padres ticket office to explore potential options for credit or exchange.
4. Rain Delays or Weather Impacts
Q: Are refunds offered for games affected by weather?
A:
•If a game is delayed due to weather but completed on the same day, no refunds or exchanges will be issued.
•If the game is postponed or canceled due to weather, refer to the postponement or cancellation policies above.
5. COVID-19 or Health-Related Cancellations
Q: What if a game is canceled or rescheduled due to health or safety concerns?
A: In the event of a cancellation related to public health concerns, tickets will be refunded or credited according to the specific guidelines issued at the time of the cancellation.
6. Transfers or Resales
Q: Can I get a refund for a ticket I transferred or resold?
A: Once a ticket has been transferred or resold, the refund policy applies only to the original purchaser. Any refunds or disputes for resale tickets must be handled through the resale platform.
7. Exceptional Circumstances
Q: What if I can’t attend the game due to an emergency?
A: While refunds are not guaranteed, the Padres may offer ticket exchanges or credits on a case-by-case basis. Please contact the Padres ticket office at (619) 795-5000 to discuss your situation.
8. Contact Information
For questions or assistance with tickets, contact:
•Phone: (619) 795-5000
•Email: tickets@padres.com
•In Person: Visit the Petco Park Box Office during regular business hours.
Thank you for your understanding and support of the San Diego Padres. We look forward to seeing you at Petco Park!
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